FAQ

Frequently Asked Questions

Are they reusable?

Yes – wash with warm water and mild soap. Good for 1000+ uses.

Will they fall out while riding or at concerts?

No – medical-grade silicone + special grip design keeps them secure even at 300 km/h or jumping at festivals.

What sizes are included?

XS / S / M / L ear tips – 99% of people find the perfect fit.

100-day guarantee – is it real?

Yes – try them for 100 days. Not happy? Full refund, no questions asked.

Can I use them with over-ear headphones?

Absolutely – FOCUS and LIVE are designed to work perfectly under headphones.

Are they comfortable for stretched/tunneled ears?

Yes – engineered specifically for stretched ears. No pressure, no pain.

Do you ship worldwide?

Yes – free shipping worldwide on all orders.

When will Violet Pulse be back in stock?

Limited edition – once sold out, it’s gone forever.